4.客户说运费太贵
参考模板一
在运费价格方面,CFM基于我们量的优势,一直在同物流公司进行谈判,拿到的是区域最好的价格。但目前的形势是,运费价格受宏观经济的影响一直在上涨,这个是全球性的的问题,这个是你我都无法控制的。但是CFM在供应链端不断优化,通过模式创新,不断提升效率,降低成本,始终保持着相对稳定且有竞争力的价格。
Regarding the shipping fee, CFM has negotiated with the shipping company to get the best shipping rate based on our large volume. However, currently, affected by the macroeconomic environment, the shipping fee keeps surging. This is a global issue, and none of us can help it. But what CFM can do is on the supply chain end, and we constantly increase the efficiency and cut the cost through business model innovation and system optimization, thus ensuring a stable, consistent, and competitive price.
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邮件模板(营销邮件)Supply Chain Optimization
参考模板二
我们整体给客户提供的是具有竞争力的价格:
1.时效:24hr/48hr,并且有lead time countdown
2.我们的优势是供应链,我们专注于优化供应链,所以在保证产品质量的情况下,提供给客户更好的价格
另外我们对VIP客户提供特殊优惠价格,目前客户是我们的VIP客户,享受最高优惠折扣16%,所以产品价格看下去比运费低
3.运输费用是由第三方物流收取,CFM基于我们的出货量,目前已经拿到区域内最好的价格,同时,经过谈判我们近期还拿到了一些大公斤段的运费折扣(具体细节)
除了价格之外,我们本月还会跟联邦谈resume same day shipping的服务。
As a leading service provider for ad fabric print & efficient visual solution, what we offer to you is competitive price:
1.we offer 24hr/48hr fast lead time, and you can even check the lead time countdown and order processing status in “My-Order”–“Order Detail”.
2.Our competitive advanatge lies in our supply chain, and we focus on supply chain optimization, so as to ensure you a competitive price without any sacrifice on product quality. Moreover, we offer special preferential price for our VIP customers (客户的VIP折扣),so sometimes the product cost is much lower than the shipping fee.
3.Regarding the shipping fee, CFM has negotiated with the shipping company to get the best shipping rate based on our large volume. Also, after rounds of negotiation with the shipping company, we are offering up to 15% off on shipping rates for packages over 21 kg in weight. This adjustment is applicable to all US freight shipments. Besides, after discussing with FedEx, it is expected to be able to resume the same day shipping service next month.
参考模板三(特惠价格+汽车行业客户群产品方案)
不好意思,最近比较忙,所以回复的有点晚。
XXX,我记得上次我们帮你发货还是2019年,之后货物就走了您这边的货代。
我们也了解到你们这边的货代提供双清包税服务,这个是货代空运的一个优势,但同时他们对门到机场或门到门服务需要支付额外的费用。另外与快递相比,货代的空运沟通成本比较高,操作较为复杂。
说到物流费用,我想说的是运输费用是由第三方物流收取,CFM基于我们的出货量,目前已经拿到区域内最好的价格,同时,经过谈判我们近期还拿到了一些大公斤段的运费折扣(具体细节)。
XXX, 基于对您的产品数据分析和我们14年多的合作关系,考虑到贵公司出货的重量基本在21kg 以下,我们与首席执行官凯文和首席财务官一起开会讨论了这一问题。CFM将为XXX提供战略性的价格调整, 这是一项只针对贵公司的支持, 请看附件,这是21公斤以下的包裹价格。(超过21kg的,作为VIP客户,XXX可以使用我们最新的协议价)
XXX,很多人做生意都会考虑价格,但是我们认为除了价格之外,更重要的是价值。低价一般意味着Unstable和相对糟糕的售后。如果提升了效率、降低了沟通成本、节省了时间成本、优化了客户体验,这个所创造的价值远远比低价高。现在,我们现在工厂实现了夜班打单到晚上12:00,实时打单,系统自动发送装箱单,实时追踪物流包裹。我们会继续在效率和体验上为客户创造更多价值。
XXX,作为高效视觉解决方案的领先服务商,CFM将继续为您提供24小时在线报价&订购服务,24小时免费美工服务,24小时印刷服务&24小时急件交付时间,让您享受直接到车间的印刷,没有中间环节,没有多余的沟通,更有效率。
同时,除了网站上的在线服务,XXX和我将为您提供线下服务,与您一起为您的项目提供最佳解决方案。
我们认为有价值的是节省您的时间和成本,保证您的工作效率。
BTW, 过去几年我们合作的产品主要还是旗帜类产品,基于您这边的目标客户,2023年您是否有计划在帐篷类产品上加大推广力度,根据我们近两年的平台数据,帐篷产品的整体销量和热度较高,所以我这边有个想法,我们帮您做一些帐篷类产品在汽车行业的使用场景供您发布在网站推广,您觉得怎么样?附件中是一些参考示意图。
I apologize for the delay in my response. I have been quite busy lately.
I recall that the last time we shipped goods to you was in 2019, and they were delivered to your freight forwarder. We have learned that your freight forwarder offers a double-clear tax-inclusive service, which is an advantage of air freight forwarding. However, there are additional fees for door-to-airport or door-to-door services. Additionally, air transportation through a freight forwarder can involve higher communication costs and more complicated operations compared to express delivery.
Here, I wanted to discuss logistics costs with you. Our transportation costs are charged by a third-party logistics provider, and due to our shipping volume, CFM has secured the best price in the region. Additionally, after negotiations, we have recently obtained discounts on shipping costs for large kilogram sections.
Based on an analysis of your product data and our 14+ year relationship, we met with our CEO and CFO, Kevin, to discuss this issue. Since your shipments are typically under 21kg, CFM will provide strategic price adjustments for your company. Please see the attached document for the price of packages under 21kg. For packages over 21kg, as a VIP customer, you can use our latest agreed-upon price.
Many people focus on price when doing business, but we believe that value is more important. A low price often means unstable and relatively poor after-sales service. By improving efficiency, reducing communication costs, saving time, and optimizing the customer experience, we create value that far exceeds a low price. We now have a factory that operates a night shift to process orders until 12:00 pm and a system that automatically sends packing lists and provides real-time tracking of logistics packages. We will continue to create more value for our customers in terms of efficiency and experience.
As a leading service provider of efficient visual solutions, CFM is committed to providing you with exceptional service. We offer 24-hour online quotation and ordering, free artwork service, printing, and urgent delivery. This allows you to enjoy direct-to-workshop printing without any intermediate links, resulting in more efficient communication and faster turnaround times.
In addition to our online services, you and I will provide offline support to ensure that we find the best solution for your project. We believe that saving your time and reducing your costs is valuable and helps to ensure your productivity.
On another note, we have mainly worked together on banner products in the past few years. Based on your target customers, do you have any plans to increase promotion of tent products in 2023? According to our platform data from the past two years, tent products have seen higher overall sales and popularity. I have an idea: we could help you create some scenarios featuring tent products in the automotive industry for you to post on your website as a promotion. What do you think? Please see the attached reference schematics.