1. 客户说其他供应商价格更低时

wang, qiufen 

模板一:

Thanks for your reply and your sharing of the price info.

We also know Pydear, and in fact, in a time of the Internet, the information has become more and more transparent and you can find a lot of suppliers from Google.

However, as we all know, product homogeneity is very obvious in our industry, since the product is easy to copy, it is easy for new entrants to enter. 

More and more new entrants mean more competition and price war, which will finally lead to the low quality. So you can always get lower prices in the market. 

Honestly, our price is not the lowest, but we offer competitive price based on the cost cut. And we can keep consistent competitive price without any compromise on product quality and services. 

We are a leading company in China that has achieved the system connection among the ordering system, production system, shipping system and warehousing system. 

This model helps us cut middle links and save the labor cost and communication cost, and enables us to better price for our partners. 

In the meanwhile, what we are trying to offer to our customers is not just the quality product or good price, but also value–resilient and reliable supply chain & unreserved customer service. 

So at CFM customers can enjoy 24hr online quoting&ordering service, 24hr free artwork service, 24hr printing service, 24hr lead time, and FREE marketing support).

XXX, when we try to build cooperation relationship, what we expect is not just to offer printing service, but to grow together with our partners. And we beleive cooperation is built on mutual understanding.

So to make you experience our website and know better about our business model. we have added a $100 experience coupon to your account and this coupon can be used to purchase on our website and offset the product price.

If it is convenient, can we make a phone call sometime?

模板二:客户邮件:

We checked your price online and found that you were 40% more expensive that another supplier. 

This is why we’re asking for special quote. But if you are not able to provide a quote we will place the order with the other supplier. 

回复模板:

Our price is based on 600D PU Oxford, Fire Resistant, Water Proof, UV Protection, with Dye Sub Printing.

As the leading service provider for efficient visual solution in the industry, CFM know the market very well, as well as other Chinese suppliers.

We would like to say based on the exactly same quality, material & printing, as well as finishing (attached you can find sample photos of our tent top quality upgrade & finishing), there will not be such a big price difference, means 40%.

XXX, based on our trust in each other, if you like, just share us the quotation details that you get from other supplier & advise us the name of the supplier, we would like to check and let you know the difference.

And for us, after our internal discussion, including Kevin, Susan & our financial department, if your customer really has limited budget, for these 75 tent tops, we would like to give you a preferential price at US$XXX/pc, which has been the most we can do.

Regarding the shipping freight, based on 435kgs for 75 tent tops, after talked with FedEx regional manager, they would like to offer us discount price at US$XXX/kg.

So total price will be US$XXX. And compared with the VIP top discount price that you got online under your account,  you can save US$XXX.

As for the delivery time, if your customer is in urgent need, we will try to send out the tent tops within 48hours, even 24h.

Anyhow, hope this help, Michael,

Just one thing, considering the preferential price, if your customer want to go ahead with the order, just send us the order by email, then we will handle it for you.

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