客户： is it possible to white-label the shipment packaging with my branding when shipped from your factory?

And also can we hide your factory logo?

XXXX, before answering your questions, I would like to share with you some basic info about CFM’s model:

As a leading service provider for efficient visual solutions, CFM is proud to offer the first B2F purchasing model in the ad textile print industry.

All orders placed online are automatically synced directly to our workshop for printing, thanks to our innovative direct-to-workshop system and systems integration.

We offer 24-hour online ordering and printing services, 365 days a year, with no weekend or holiday delays.

Our 24-hour online artwork service is staffed by 20 in-house artwork personnel working in three 8-hour shifts to ensure efficient day and night processing.

Your time zone is our time zone, and we are at your service at 3am (CST/UTC+8)

Evan, from the above, you can see that CFM’s advantage lies in our strong and reliable supply chain, while our customers’ strengths are in branding, marketing channels, and branding power.

And we work with our customers under the model that we drop ship the products to our customers’ customer under the customers’ brand without showing any of CFM info.

Hope this can answer your question and have a better understanding of CFM.

客户：So the reason i was asking about the white label is because I ordered from another company and received the item from your factory and it said the name of it on it. I don’t think it was supposed to show the name of factory.

XXXXX, we have been offering ad textile print service for the North American market for over 18 years. And almost all our customers use our drop ship service.

If you check our site, you will find we offer blind drop service (FedEx) and paper less service (UPS) to hide our factory’s info when shipping.

Normally it won’t show our workshop’s name unless the customer chooses to ship the package from CFM to their own company and then they repack the package to their customers. They may probbaly forget to remove the shipping slip for repacking. If you can provide more details, we will check and confirm.

I checked with our sales rep that most of the orders of XXXXX drop ship to customers, but they still have some orders to ship to themselves. We will notify them to pay more attention to selecting the drop ship shiping service when ordering.

As I mentioned in my previous email, CFM sells under a Chinese brand and we don’t have an office in the US, our advantage lies in our strong and reliable supply chain, while our customers’ strengths are in branding, marketing channels, branding power, as well as customer service. To resellers, what we offer is our reliable and resilient supply chain, which enables us to make quick response with our customers to market change, achieve flexible production for small orders (no minimum order, all products start from 1 piece), and offer consistent &competitive price to our customers.

XXXX, our website is custom developed for professional b-end customers and it may be too complex (many options and various materials) for end-users. So if you buy for your own use, we suggest you to purchase from XXXX.

If you would like to resell our products based on your strong marketing power and advanatge, we can talk more on cooperation possibilities.

营销服务类